Our Story
Built in Windsor, For Windsor
Fresh Carpet Pros started with a straightforward frustration shared by a lot of homeowners across Windsor-Essex: booking a carpet cleaner shouldn't mean vague pricing, missed appointment windows, or rushed jobs that leave stains half-treated.
So we built the company around the opposite — upfront pricing before the job starts, technicians who are trained and background-checked, and a process that's the same whether we're cleaning one bedroom or a full commercial space.
Today, Fresh Carpet Pros serves homeowners, landlords, realtors and businesses across Windsor, Tecumseh, LaSalle, Amherstburg and the surrounding communities — with over 500 cleaning jobs completed and a satisfaction-first approach on every visit.
What We Stand For
Our Mission & Values
These aren't wall posters — they're what we hold every technician and every job to.
Trust First
Upfront pricing, background-checked technicians, and no surprise fees — ever.
Quality Care
Every job follows the same inspection-to-quality-check process, no shortcuts.
Eco-Conscious
Cleaning solutions safe for kids, pets and allergy-sensitive households.
Community-Focused
Locally owned and operated — real accountability to our Windsor-Essex neighbours.
500+
Jobs Completed
500+
Happy Customers
3+
Years Experience
100%
Satisfaction Focus
The People Behind Every Clean
Meet the Team
A small, trained crew — not a call centre dispatching strangers to your door.
Customer Care Team
Booking & SupportHandles quotes, scheduling and same-day requests — usually reachable within minutes.
Lead Technicians
Carpet & UpholsteryTrained on hot water extraction, stain chemistry and fabric-safe treatment for every job type.
Commercial Crew
Offices & RetailRuns recurring commercial contracts on flexible, after-hours schedules across Windsor-Essex.
Why It Matters
Locally Owned Means Real Accountability
We're not a franchise call centre routing your job to whoever's available nearest. Every technician who shows up is part of the same local team — which means the person who quotes your job is accountable for how it turns out.
- Fully insured and background-checked technicians
- Direct communication — no outsourced dispatch
- 100% satisfaction guarantee on every visit
Questions
About Us — FAQ
Are you a franchise or locally owned?
Fresh Carpet Pros is locally owned and operated in Windsor-Essex County — not a national franchise. The team that quotes your job is the same team that shows up to do it.
Are your technicians insured and background-checked?
Yes. Every technician is trained, fully insured, and background-checked before working in a customer's home or business.
What areas do you serve?
We serve Windsor, Tecumseh, LaSalle, Amherstburg, Essex, Lakeshore, Belle River, Kingsville, Leamington and surrounding Windsor-Essex communities.
What happens if I'm not satisfied with a cleaning?
We'll come back and re-treat the area at no extra cost. That's our 100% satisfaction guarantee on every job.
Available 24/7
Ready to Work With a Local Team You Can Trust?
Get a free, no-obligation quote — same-day appointments available across Windsor-Essex County.
